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Not sure who you're replying to? Yes, we all know why they're being put under Gearbox's control. That's not the kind of presser I was referring to. Thirty years in the industry. It's polite etiquette in a situation like this for the subordinate developer to make an on-boarding announcement. The...

You made it sound as though you had new information. I'm disappointed. I'm bemused that Volition themselves seemingly haven't put their own presser out. There isn't even a basic "joined the fold" tweet. Won't be at all surprised if we see downsizing announcements soon. Gearbox isn't going to...

From? Did they put out a presser yet?

I suspect you're getting ahead of yourself there. Let's see if they've not been renamed Gearbox Illinois in the run up to year end, before presuming that they'll be trusted with another product from their own franchise catalogue.

More details. Sounds like work culture differences between Deep Silver, (German) and Volition (American) may have been part of the motivation for reallocation. Linked-in doesn't appear to suggest a wave of staff redundancies thus far, which you'd expect if Volition was about to be turned into...

Koch/Plaion threw SRTT:R out on Steam with exactly the same issues that Spera introduced in the first round of patches, nine months previously, without a single meaningful fix. Don't expect 2022 to hit Steam in a magically improved state. Six and a half weeks after release and they still...

Antonio shows up with a bunch of cash, at the beginning/end, so I suspect art theft, for one. Who knows on the chicken.

F*cking hope not. This franchise has a solid gold core. It just needs a team of creative directors with a better handle on what they can deliver, given the time and budget allotted to them.

That's what everyone said about SRTT:R, but Plaion still threw it onto Steam with exactly the same bugs that Spera had introduced in the first few patches. I can personally vouch for the fact that Spera had fully detailed bug reports on the dropping sound and inconsistent framerate caps, from...

I imagine the game was genuinely less ready for Gold cert then, than it is now. I can't name a release that's seen a similar style delay that didn't then see a productive - but grueling - crunch period. The more relevant question, I suspect, is that of what they were doing for the x many years...

The Old Town West threat that features a Collective member is the culprit, more than likely. Possibly the encounters in the missions 'Be Your Own Boss' or 'Idol Threat,' but it's usually the Old Town West threat. With the threat, you have two events stacked on top of one another - the threat...

Unobtainable, until if/when they patch it in. Then you'll likely have to find a co-op partner to redo the mission, since it's supposed to be given at the end as a reward, and doesn't exist on the map.

Oh, no - don't misunderstand. We know how some companies set their support structure up, and just how woefully inefficient and performance metric orientated those setups are. We suffer the results far too often.

I don't see a distinction between publisher and developer, in the post-release support process, and I'm not sure why the potential for allocation of blame is even relevant. Both companies draw their revenue from our purchase. Both companies are involved in the collation and processing of...

You misunderstand. I'm not after personalization - just that they actually read each ticket. Or, you know, at least take the time to glance at the attachment, and ask themselves if it might include the thing they're about to ask for. I don't understand why they're so swamped, either. Surely...

I'm struggling to see the logic in that, when most of the replies I have had, look like they were simply batch replies to a keyword search.

Yeah, I also had a bunch of template email replies, that request screenshots of things. Most of which I'd already provided savefiles for, as evidence. I also had a reply, telling me the bug where MP breaks challenge progression was fixed in Hotfix #1, and that I should update. Take that as you...

My experiences with Plaion support so far: - almost all of my tickets have been closed, with a template reply as follows: - a ticket I opened for all challenges ceasing to track after playing MP received a template email reply, asking for a screenshot of the bugged challenges. I'd included...

In my experience, (Epic, installed on launch night,) 1.1.2.4376604 and 1.1.4.4380107 introduced more bugs than they fixed, and offered nothing of substance to my experience, anyway. Shouldn't tickets remain open for additional information, at least until after the fixes have rolled out? You...

Launched in a better state than AoM, but only marginally. Update #1 has already introduced fresh bugs, and they don't seem to have a handle on how to manage the level of post-release support that will be required. Looking at basic nature of some of the things that went out broken, I think we...