Tutorial / pre-set video audio volume

I'm giving up on the official forums, without a reliable search function I'm finding it painful to find anything relevant so I'm asking here in hopes someone is aware of this issue and knows a solution.

I've run a few searches but I'm not getting hits relevant to the issue at hand, the closest advice I've seen was to look at the comms settings for VOIP in windows 7, I'm not using VOIP but regardless I've set it to the 'Do nothing' setting to be safe with no discernible change to the issue.

During any pre-set video such as the ones explaining what a activity is or how to play an activity the audio volume is painfully low and you can hardly hear the narrator speaking during it, changing audio sliders does not seem to affect these clips.

Has anyone else encountered this and / or knows of a remedy?

I've experienced this issue since the games UK launch on two separate PC's, as its hardly game breaking I just put up with it but each time I play through again it niggles at me so I thought I would just ask.

If it helps at all the audio card I'm using is the 'Asus Xonar Xense' but this issue seems to be specific to this game alone to date.
 
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