Failed to start game (app already running)

hl2 errors be team fortress crashes failed update was an update for i.e 8 that i canceled cause i never use internet explorer- to my knowledge and as far as i can recall since having windows 7 i havent had any blue screens


i found a post about directx in saints row folder and installed it, game played for quite a bit longer actually ~1h but finally crashed out culprit was saintsrow.exe this time (i accidently closed the log file just now ><)
thx for the help

edit: found the crash in event viewer
Faulting application name: SaintsRowIV.exe, version: 1.0.0.1, time stamp: 0x521bcf8e
Faulting module name: SaintsRowIV.exe, version: 1.0.0.1, time stamp: 0x521bcf8e
Exception code: 0xc0000005
Fault offset: 0x001ae490
Faulting process id: 0x1214
Faulting application start time: 0x01cea41873719159
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Saints Row IV\SaintsRowIV.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Saints Row IV\SaintsRowIV.exe
 
I got this too, but since I've put the game's exe on the whitelist of my anti-virus scanner I didn't get it anymore.
 
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