SR IV Inauguration Station has stopped working...

[NessMaster]

Log Name: Application
Source: Windows Error Reporting
Date: 8/30/2013 3:30:42 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: El-Jefe-PC
Description:
Fault bucket 3800538782, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: SaintsRowIV.exe
P2: 1.0.0.1
P3: 521e7af8
P4: d3d11.dll
P5: 6.0.6000.16386
P6: 4549bdf8
P7: c0000135
P8: 0006f1d1
P9:
P10:

Attached files:
C:\Users\El Jefe\AppData\Local\Temp\WER8D60.tmp.version.txt

These files may be available here:
C:\Users\El Jefe\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0abb9f3b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-30T22:30:42.000Z" />
<EventRecordID>12987</EventRecordID>
<Channel>Application</Channel>
<Computer>El-Jefe-PC</Computer>
<Security />
</System>
<EventData>
<Data>3800538782</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>None</Data>
<Data>0</Data>
<Data>SaintsRowIV.exe</Data>
<Data>1.0.0.1</Data>
<Data>521e7af8</Data>
<Data>d3d11.dll</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bdf8</Data>
<Data>c0000135</Data>
<Data>0006f1d1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\El Jefe\AppData\Local\Temp\WER8D60.tmp.version.txt</Data>
<Data>C:\Users\El Jefe\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0abb9f3b</Data>
</EventData>
</Event>

 

[NessMaster]

Hey people, this is the crash report from computer manager. Been having the same problem with this game and COH 2. Both are recent games. I've heard that for Vista, the service pack installed can be a problem. I don't have vista service pack 2. Whenever, I install service pack 1, the computer just prompts me to install it again, as if it never was. Obviously, service pack 2 is not going to appear as a download option for updater, if I can't even finalize SP 1. Suggestions?