Troubleshooting FAQ / Common Issues

The engine sounds when driving are not synchronized with the action
quote: "Acceleration sounds are delayed and tend to continue long after I'm off the throttle (revving). They don't ever really match up with the action."
solution: Having a web browser (after watching at least a second of a youtube video) or video player (such as VLC or MPC) open while playing the game resolved this for 3 people. I don't think they actively have to be playing anything while you play the game.

Audio desynchronizes or skips/skipping
quote: "I'm fine on the hardware requirements, but the audio is getting way out of hand, to the point where it's almost unwatchable. I'm hearing what's happening roughly 2-5 seconds before I see it. Any one have any experience with this? " -- thread link
quote: "It's now gotten progressively worse, with characters speaking their dialog over each other, or leaving less then a second between replies. This is rapidly becoming unplayable." -- thread link
solution: Unknown, but go ahead and give the workaround for the one above a try.
Regarding those, though probably just the last one for I haven't noticed the first:

Seeing how my CPU is kinda sucky, I've been using an FSB O/C to make the game run quite a bit better; downside I've experienced is that cutscene audio is desynced (and iirc too fast + higher pitched), which made me turn on subtitles.. I need to be able to hear/read the end of sentences as well. ;)
Personally, I'd rather have smooth gameplay and crappy vids than reversed.

Just throwing this out there in case someone else might be stumped by the cutscenes and running an O/C (though mine is a software fsb o/c, so pretty niche I'd guess).

 
Here's something I figured I'd share as I didn't see it on the main listings. In Genki Bowl VII, during the Super Ethical PR Opportunity where you have to drive around Prof. Genki and run over people, it'll randomly freeze. I found out that if you have Saints patrolling the areas and you run them over, this is what is causing it. I have no idea why it matters but that's what is doing it. Mind you, I've played through both the PC and 360 versions and it does it on both. This was the common denominator between the two games, if I ran any Saints over, it froze. So as long as I avoided them, no problems. I'd simply glance at my mini-map for any purple spots before I ran over the crowds. I am absolutely convinced that running over Saints is the cause. A very strange bug but if anyone else is having this issue, just avoid any of your homies walking around and you should be fine. Of course, if you haven't taken over this area where this mission is, you shouldn't have any walking around anyway. Hope this helps. :)
 
Hello, I'm having trouble with the game. Whenever I start playing, my character runs to the right no matter what I do. He will infinitely run to the right. I've unplugged my keyboard, replaced the batteries, and even tried changing the controls. I simply don't understand what's happening, and I'd hate to hear that I wasted $10 on a game that isn't playable. So when you have time, could you please try to help? Thank you.
 
Hello, I'm having trouble with the game. Whenever I start playing, my character runs to the right no matter what I do. He will infinitely run to the right. I've unplugged my keyboard, replaced the batteries, and even tried changing the controls. I simply don't understand what's happening, and I'd hate to hear that I wasted $10 on a game that isn't playable. So when you have time, could you please try to help? Thank you.

It sounds like you either have some kind of other controller plugged in, or you are running some kind of controller emulation software or programmable key/mouse button software in the background. Try running msconfig and looking at your startup tab and seeing if you have anything like that starting up.
 
Hey there! Belive it or not, I just started to play Saints Row. Game's amazing. But I encountered an annoying error. My character skin is black/white with stripes, etc.
I tried Corrodias solution, but it doesn't work for my graphic card. It works mostly for Nvidia graphic cards. I have ATI Radeon 4600 HD. I was searching over the Internet for some kind of solution for ATI Graphic cards, but haven't found any. If someone could help me, I would be more then grateful.

Thanks for spent time for my post,
Regards, Lifeseeker
 
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Screenshot of my character look? Or something else? Cause whenever start game my character have diffrent colour. Mostly black matte colour, or something like white colour with some text on it.

Here it is for example:
2jjj.jpg
 
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