Corrodias
Generally Awesome
This is a compilation of all the information i've gathered from the entirety of the official PC Troubleshooting forum.
Let's get this out of the way: The first step when facing any crashing or map/cutscene/audio/save loading issue is to verify your game cache files and restart Steam. The second step is to make sure your video and motherboard chipset drivers (and i'm serious about those chipset drivers) are up to date.
= Account =
Multiple platforms linked to the same SR3 account, all marked as Primary
solution: unknown. contact Deep Silver's account support? [email protected]
You want to change the account that SR3 is linked to
solution: Contact Deep Silver's account support. [email protected]
Names or passwords with characters that SR3 doesn't allow
explanation: There seems to be trouble logging into the community servers in the game when your name or password contains punctuation.
solution: Change your password to something with only letters and numbers on saintsrow.com. If you're having trouble with this because of the name, maybe Deep Silver's account support ([email protected]) can help. I'm not sure.
Date of birth appears incorrect on the web site or forum (often 2000-01-01)
quote: "This is a known issue on the website, but since you are the only one that views this information, and it has zero effect on any other system on the website side, it's a very low priority bug. We'll be correcting this in the future, but again, since you are the only person that can view your own birthdate, it's low priority compared to actual issues with the website." - V-Singular (Community Manager)
Cannot see/download characters from people on different platforms
explanation: This is a known limitation of the web site. You can only download characters from users of the same platform. No change is planned.
My uploaded characters don't show up
aka
I do not know how to download my characters
solution: Go to saintsrow.com, click "MY STEELPORT", then click "Uploads" at the top. You need to make your character "public" in order to put it in your download queue. After it's public, you can click the character's picture, and on the character's page, you can click "Add To Queue". From there, it can be accessed in the game at Image as Designed stores.
Unable to acquire DLC via Steam in certain countries
explanation: DLC is only available from Steam in certain countries. I think the UK is one where it isn't.
solution: UK players can buy DLC from here: http://www.gamersgate.co.uk/games?prio=relevance&q=saints row
todo: need more precise info
Let's get this out of the way: The first step when facing any crashing or map/cutscene/audio/save loading issue is to verify your game cache files and restart Steam. The second step is to make sure your video and motherboard chipset drivers (and i'm serious about those chipset drivers) are up to date.
= Account =
Multiple platforms linked to the same SR3 account, all marked as Primary
solution: unknown. contact Deep Silver's account support? [email protected]
You want to change the account that SR3 is linked to
solution: Contact Deep Silver's account support. [email protected]
Names or passwords with characters that SR3 doesn't allow
explanation: There seems to be trouble logging into the community servers in the game when your name or password contains punctuation.
solution: Change your password to something with only letters and numbers on saintsrow.com. If you're having trouble with this because of the name, maybe Deep Silver's account support ([email protected]) can help. I'm not sure.
Date of birth appears incorrect on the web site or forum (often 2000-01-01)
quote: "This is a known issue on the website, but since you are the only one that views this information, and it has zero effect on any other system on the website side, it's a very low priority bug. We'll be correcting this in the future, but again, since you are the only person that can view your own birthdate, it's low priority compared to actual issues with the website." - V-Singular (Community Manager)
Cannot see/download characters from people on different platforms
explanation: This is a known limitation of the web site. You can only download characters from users of the same platform. No change is planned.
My uploaded characters don't show up
aka
I do not know how to download my characters
solution: Go to saintsrow.com, click "MY STEELPORT", then click "Uploads" at the top. You need to make your character "public" in order to put it in your download queue. After it's public, you can click the character's picture, and on the character's page, you can click "Add To Queue". From there, it can be accessed in the game at Image as Designed stores.
Unable to acquire DLC via Steam in certain countries
explanation: DLC is only available from Steam in certain countries. I think the UK is one where it isn't.
solution: UK players can buy DLC from here: http://www.gamersgate.co.uk/games?prio=relevance&q=saints row
todo: need more precise info
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