SRIV SRIV Steam patch 9/16/13

mikado · Sep 16, 2013

I have a suggestion, but perhaps it's against the forum rules, I don't know.
If someone, with the game that works, can post here the SaintsRowIV.exe, we can check if the problem is from our SaintsRowIV.exe or not. That could be a start to find a solution.

Ava · Sep 16, 2013

Er.. I have an idea. What if you just delete your .exe and verify files then? It will show that one file is missing and it will redownload it. Just the exe isn't a big file, so shouldn't take long to download it.

mikado · Sep 16, 2013

Ava said:
Er.. I have an idea. What if you just delete your .exe and verify files then? It will show that one file is missing and it will redownload it. Just the exe isn't a big file, so shouldn't take long to download it.

I've already done that. Plus I've changed the download zone to UK and US, and it's always the same.
The thing that is strange, is that Steam download 7 Mo every time, while the SaintsRowIV.exe fact 18 Mo.

I don't understand.

So, no more SRIV for me (and everyone that have the same issue) until Volition finds and corrects the problem. Snif Snif

.

[V] Knobby · Sep 16, 2013

mikado said:
Already try.
Apparently SaintsRowIV.exe started, it's appear in the windows task manager, but it closes immediately and Steam display "Unable to start the game (application already running)."

Here the .mdmp file that appears in the folder of the game. I don't know with what program I can open it ...

Looking at your dump(those are amazingly useful, by the way). You are crashing down in HsSrv.dll. This happens on window create and it is an ASUS driver. Try disabling the ASUS EAX emulation. It is called 'GX Mode' somewhere down in their stuff. Not sure why it would start breaking on you now.

mikado · Sep 16, 2013

[V] Knobby said:
Looking at your dump(those are amazingly useful, by the way). You are crashing down in HsSrv.dll. This happens on window create and it is an ASUS driver. Try disabling the ASUS EAX emulation. It is called 'GX Mode' somewhere down in their stuff. Not sure why it would start breaking on you now.

GX mode is already desactivated. I had several problems with other games due to the GX mode, so I've turned it to off.
This is not the first time that I have a problem with my sound card (Xonar D1), thanks Asus for that ...

EDIT : In case this could help, I use the drivers UNi Xonar 1.71 instead of the official one, because it fixed a lot of bugs that Asus didn't fix with the official driver. http://maxedtech.com/asus-xonar-unified-drivers/

[V] Knobby · Sep 16, 2013

mikado said:
GX mode is already desactivated. I had several problems with other games due to the GX mode, so I've turned it to off.
This is not the first time that I have a problem with my sound card (Xonar D1), thanks Asus for that ...

EDIT : In case this could help, I use the drivers UNi Xonar 1.71 instead of the official one, because it fixed a lot of bugs that Asus didn't fix with the official driver. http://maxedtech.com/asus-xonar-unified-drivers/

Try nuking the .ini files if you haven't. This call to create window is using options for fullscreen/windowed, resolution and stuff found in the ini. Maybe there is something in there is doesn't like? Did you try changing any settings recently?

mikado · Sep 16, 2013

I deleted display.ini and it's the same. Plus the game didn't create a new .ini file when I try to start it.
And I didn't try to change any settings recently. The game worked perfectly until the new update (the same day), so no problem about the settings.

Omega1 · Sep 16, 2013

I too have tried running the game with GX mode disabled and it still doesn't work, haven't messed with the settings in over a week.

mikado said:
The game worked perfectly until the new update (the same day).

I can't stress this enough!

scanti · Sep 16, 2013

mikado said:
GX mode is already desactivated. I had several problems with other games due to the GX mode, so I've turned it to off.
This is not the first time that I have a problem with my sound card (Xonar D1), thanks Asus for that ...

EDIT : In case this could help, I use the drivers UNi Xonar 1.71 instead of the official one, because it fixed a lot of bugs that Asus didn't fix with the official driver. http://maxedtech.com/asus-xonar-unified-drivers/

OK this may sound crazy and probably won't work but try creating a blank file called HsSrv.dll in your base Saints Row IV directory. Windows should try to load that version instead of the proper one. (It will probably give an error that hssrv.dll is not a valid image file but clicking on OK should continue to load the game).

mikado · Sep 16, 2013

scanti said:
OK this may sound crazy and probably won't work but try creating a blank file called HsSrv.dll in your base Saints Row IV directory. Windows should try to load that version instead of the proper one. (It will probably give an error that hssrv.dll is not a valid image file but clicking on OK should continue to load the game).

Doesn't work.